.Job DescriptionScope:To lead and assist in our relentless pursuit of efficiency, operational excellence and world-class customer service.Analytical:Has the ability to problem solve using quantitative and qualitative analysis to understand process issues. Can map out processes and clearly identify arer improvement and efficiency opportunities. Comfortable analyzing large sets of complex data.Influential:Can promote lean thinking and is skilled in implementing change. Builds and maintains long term relationships with a district that results in positively influencing employee performance. Inspires others by challenging, encouraging and guiding them through effective training and strong presentation skills. exible and adapts to unexpected events.Pursuit of Excellence:Is strong willed and meets resistance as a challenge to overcome. Passionate about lean mindset and willing to continuously learn and evolvcused on improving customer service and employee Importante empresa.Specialist, Business Operations (District) Job-Specific Tasks and DutiesThis section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee.Drill and proper usage of existing systems and tools by GEOs and OperationsIntroduce new processes, the underlying strategy and associated performance expectations to district operations in conjunction with receiving and rolling out new operating systems and related tools.Coach and mentor operations in the skill of providing meaningfedback on new processes, systems and tools.Have a TBP with your Manager or support and contribute to the Tactical Business Plan of the district in an effort to ensure efficiency, world class service and global consistency.Drive the GBO strategy and objectives and collaborate with other district, regional, and global resources to build consistency in all processes leading to world class service.Be vocal in addressing local market conditions and regulations that may hinder the distriom meeting the global standards. Strive nd opportunities to align with the global standard despite local variances.Collaborate with local management to identify opportunities to improve, service, compliance, and profitability through the pursuit of efficiency and consistency.Produce expected results locally in line with Corporate standards through improved processes, visibility to performance, data governance, and exception managementIdentify and prioritize problem areas within business operations through communication with operational staff and via (observation, process mapping, timing studies, and self-assessments) process analysis methodsMonitor District Excellence metrics and promote behaviors and processes to close the performance gap within the district.Coach the district in root cause analysis and effective problem solving when identifying and closing corrective and preventative actions