Business Process Management Sr Specialist page is loaded Business Process Management Sr Specialist Apply locations México City, Ciudad de Mexico - Mexico time type Full time posted on Posted 20 Days Ago job requisition id R00167734 As an Internal Specialized Consultant in the Business Process Management (BPM) Center of Expertise, you will play a crucial role in Strengthen Nissan Processes and Procedures reliance and governance while optimizing organizational processes to enhance efficiency, agility, and overall performance.
Act as a change agent in the organization using Lean Six Sigma and agile principles to map, identify, implement and sustain improvement opportunities, as well as mitigate risks, making sure every process is standardized and properly documented.
This is a partially remote role.
Job Responsibilities: Define scope, objectives and estimated benefits of process improvement projects
Execute and manage the project from start to finish, including process assessment and mapping (using visual diagrams), identification and analysis of strengths, weaknesses and improvement opportunities, solutions proposal and implementation support to ensure the benefit delivery.
Track, monitor, and report regularly on project status; monitor process improvement milestones to ensure on-time completion and sustainability. Elaborate timely, detailed summaries and high-level reports.
Lead information-gathering workshops to analyze opportunities, define action plan, increase engagement and remove roadblocks.
Facilitate process design, collaborating with cross-functional teams to accommodate new business process designs.
Identify new business opportunities within the organization and provide consultation services to clients, sharing proven approaches for improvement solutions.
Use Lean and Six Sigma methodology (i.e., value stream mapping, Kaizen, root cause analysis) to support the functions solving problems and identifying opportunities that drive operational improvement.
Partner with Process Owners to provide support and guidance to all functions in the application of continuous improvement methodology and process documentation.
Facilitate training sessions to foster continuous improvement culture, root cause mindset and develop capability in the organization
Acts as overall continuous improvement ambassador and actively support the change to coach and promote the use of new methods to drive efficiencies and standardization across the company.
Develops KPI´s and metrics to assess improvement opportunities and measure later the improvement attributable to process redesign in terms of its specific outputs.
Collaborate with IS/IT leaders to validate the appropriate solutions, design the future state and align the implementation of IS-dependent major automation (RPA, System Enhancement, etc.). Ensure projects and benefits are delivered successfully. Drive Quick Wins.
Ensures that the proper Process methodologies, improvement analysis, and fact-based/data-driven decision-making are effectively applied throughout the projects.
Minimum Qualifications Education: Bachelor's degree in Industrial or Process Engineering, Business Administration, or related discipline.
Years of Experience: 3+ years of hands-on experience in Process mapping / Business Process Management / Continuous Improvement
Experience in *Shared Services Center* environment desirable.
Strong business analysis competency with historic success in shaping opportunities via conceptual thinking and problem-solving capabilities
Experience in Project Management and Processes Improvement initiatives
Experience in facilitating Continuous Improvement training
Solid understanding of internal control principles and implications
Experience in process automation (RPA, RDA, AI, Chatbot, etc.)
Job Knowledge and Skills: Language:
English – Advanced
Portuguese – Intermediate (desirable)
Computer Skills: Proficient with Microsoft Office
Process Mapping and Project Management tools (i.e., Visio, Project, Trello, Monday.com, etc.) MUST
Power Bi, Tableau, Power Apps, Power Automate knowledge is desirable.
Process Mining Tool (desirable)
Specific Course/Certifications Lean Six Sigma certification (YB, GB, BB) desirable
Business Process Management or Continuous Improvement Specialization desirable
Process mapping and improvement background
Competencies: Demonstrated ability to work, prioritize and make decisions independently in a fast-paced services environment.
High energy level to enable change management
Ability to influence and lead teams without direct authority
Interpersonal, communication and training skills
Process and results oriented
Customer-centric, Analytical and critical mindset to resolve issues and to challenge status quo
Time management with the ability to direct multiple projects simultaneously.
Demonstrated experience in managing and influencing senior stakeholders in a matrixed environment.
Excellent written and verbal communication skills.
Executive presentations
Travel Required: 5% annual
Nissan (NMEX, NRFS, NRFM y ANZEN) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción, ni discriminación por género, identidad y/o expresión de género, orientación sexual, raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición. Nissan (NMEX, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
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Nissan is more than a car company. We are an innovation company. We take the most innovative thinking in the industry and combine it with performance, value, efficiency, safety and style. The result: Cars that thrill you every time you get behind the wheel.
With over 150 million vehicles produced globally, Nissan continues with the goal to enrich the lives of our employees and customers alike.
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