.Why GMF?GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.About the roleThe Business Support & Commercial Servicing Account Manager is responsible for managing a commercial customer portfolio, mitigating the credit risk involved while contributing to their development, promoting the generation of new business opportunities, and anticipating needs and requirements.This position is responsible for generating and analyzing the corporate and strategic information of the area, providing the needed insights to facilitate the monitoring and decision-making process by stakeholders, including presentations, process enhancements, and ongoing monitoring reports, among others.What you needBachelor degree in Accounting, Administration, Economics, Finance or similar.Fluent in Spanish and English languages.At least +3 years credit analysis experience required.Ability to analyze and make appropriate financial recommendations.Effective oral and written communication skills, in both Spanish and English languages.Good presentation skills; ability to conduct working sessions with internal and external clients including executive levels.Organizational skills.Teamwork and collaboration.Ability to work under pressure while keeping a high decision quality.Proactivity and initiative.Oriented to complete tasks and objectives.Negotiation skills.Strong computer skills, including Microsoft Office tools.What you will be doingResponsible for managing a pool of commercial customer accounts, understanding their business requirements while maintaining alignment with corporate policies and procedures, regulatory requirements, and budget business plan.Analyze financial metrics and operating performance of commercial accounts.Negotiate the proposed terms and conditions provided by the Commercial Risk area through the annual or interim credit reviews.Maintain close communication with the portfolio of dealers, anticipating needs and promoting an environment of new business opportunities generation while managing credit risk.Responsible for fulfilling the service level agreements established along available products and services.Maintain proper follow-up over established action plans recommended in the credit reviews to enhance customer financials and/or operating results.Support the administration of commercial accounts including presentations, dashboards, process enhancements, and monitoring reports
