Business Sys. Analysis Senior Associate

**Req ID**: 249537We are currently seeking a Business Sys. Analysis Senior Associate to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).- Basic knowledge on Active Directory & networking concepts.- Responsible for working on Remedy queues for customer requests in FIFO basis unless directed by Team Lead or Manager or any authorized person.- Troubleshoots network access problems and implements network security policies and procedures.- Familiar with a variety of the field's concepts, practices, and procedures.- Relies on extensive experience and judgment to plan and accomplish goals.- Performs a variety of tasks, A wide degree of creativity and latitude is expected.- Typically reports to a supervisor or manager.- Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job.Builds deeper understanding of processes, procedures, customers and organization.- Should have excellent communication skills & willing to work 24*7 in various shifts.**About NTT DATA Services****NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.