The Learning Design & Dev Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.**Responsibilities**:- Assists in developing training programs and learning materials using a variety of learning methodologies designed for classroom, self-directed and web-based delivery mediums; integrating adult learning theory and creativity into all design elements for the creation of an interactive and effective learning experience.- Helps to design and develop appropriate training solutions for assigned projects, based on the outcome of analyzing business needs, performance goals, and audience.- Creates measurement strategy for client solutions to include the overall assessment approach.- Designs and develops of data collection tools and methods to measure the impact of training.- Is responsible for all other duties assigned.**Qualifications**:- 0-2 years experience- Consistently demonstrates clear and concise written and verbal communication skills- Proficient in Microsoft Office with an emphasis on MS Excel- Self-motivated and detail oriented**Education**:- Bachelor's/University degree or equivalent experience- 2-4 years of experience- Able to work under preasure and deal with tight deadlines- Excellent written skills: both writing & spelling- Synthesis capacity- Demonstrable graphic design knowledge and skills- Adobe Suite, Camtasia, Lectora, Questionmark, Brainshark (desired)- Well organized- English: basic to intermediate level (desired, not necessary)- **Job Family Group**:Human Resources- **Job Family**:Talent, Development, Learning & Diversity- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting