C&C Subject Matter Expert This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.
Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description: Ensures that the company converts revenue to cash by determining appropriate credit levels and collecting accounts receivable. Manages credit and collection processes, ensures compliance with company policy and legal requirements, assures process quality, and provides training and support. Analyzes customer's financial condition to determine credit limit and risk rating. Maintains ongoing relationships with high-value customers and sales organizations. Monitors e-commerce systems and credit card transactions to detect fraud. Ensures payments are collected in a timely manner and resolves issues and disputes that prevent customer payment.
Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.
Responsibilities: Uses financial statements to independently determine the financial condition of customers and decides credit limit recommendations for highest monetary value customers.Manages accounts of customers with the highest monetary value and highest risk that require independent judgment.Interacts with customers of the highest monetary value and builds relationships with senior executives.Resolves highly complex issues independently; acts as an escalation point for more junior individual contributors.Reviews credit recommendations of lower-level individual contributors for large customers.Presents credit recommendations to VP level management at the company and at cross-function meetings.Negotiates down payments with customers and the company sales staff to allow customers to purchase above their credit limit.Represents the company at high level negotiations for large strategic deals.Represents the company on a country or region level.Works on cross-functional initiatives and dialogues directly with VP level management at the company.Education and Experience Required: First level university degree with a focus in business or economics; advanced degree in business preferred.Typically 6-10 years of experience in a credit function recommended, usually at a bank.Knowledge and Skills: Excellent written and verbal communication, negotiation, and conflict resolution skills.Excellent accounting knowledge.Excellent problem-solving skills.Strong computer skills.Excellent prioritization skills.Excellent understanding of risk mitigation tools.Strong relationship building skills.Strong influence skills.Strong project management skills.Good leadership skills.What We Can Offer You: Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Job: Finance
Job Level: Expert
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
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