Job RequirementsAs a CAD Operations and Support Engineer, your primary focus will be to support and maintain our Siemens NX and Dassault Systems SolidWorks installations globally. You will also provide end-user and administrative support for a few other CAD and engineering applications as required. Specifically, you will be responsible for:Roles & Responsibilities:Providing end-user technical support to CAD users.Designing and managing CAD application configurations tailored to product lines and diverse end-user teams.Collaborating with Digital Technology management and end-user stakeholders to develop CAD strategies.Developing and executing CAD version upgrade plans and version standards.Driving adherence to best practices to improve user effectivity & streamline business processes.Overseeing and monitoring licenses and ensuring compliance with licensing constraints.Authoring self-help and technical documentation.Maintaining standard CAD components and templates.Testing CAD applications and integrations on new hardware configurations.Functioning as a single point of contact between end users and software vendors.Helping to maintain testing and lab environments for troubleshooting of reported issues.Configuring and testing new versions of supported applications.Packaging and customizing CAD software and customized installations for rollout and self-serve installations.Assessing, setting up, and configuring new applications as Proof of Concepts.Facilitating CAD/CAM user group meetings and learning sessions.Work Experience Required Skills (Technical Competency):To be successful in this role you will:Have a Degree in Engineering / Information Systems / Information Technology / Computer Science & have 3 or more years of experience with using, maintaining, and/or supporting CAD applications. If you do not have a degree in the above disciplines, you can demonstrate having acquired comparable skills through other means and have 5 years or more of experience with using, maintaining, and/or supporting CAD applications.Enjoy working with people from diverse backgrounds and cultures, maintain a strong customer focus, and have good verbal and written communication skills.Have experience with Siemens NX and/or Dassault Systems SolidWorks, as well as experience with other CAD tools and engineering software.Have working experience in the Oil & Gas domain.Powered by JazzHR#J-18808-Ljbffr