Call Center Agent

WE ARE HIRING CALL CENTER SALES AGENTSYou will be answering outbound calls to customers who want to place orders, respond to inquiries.Responsibilities and Duties:- Answering outbound calls- Deliver prepared sales scripts to persuade potential customers to purchase a product- Sell products and place customer orders in the computer system- Identify and escalate issues to supervisors- Provide product and service information to customers- Research required information using available resources- Route calls to appropriate resources- Document all call information according to standard operating procedures- Recognize, document, and alert the management team of trends in customer calls- Upsell products and services- Other duties as assignedQualifications and skills:- Fluent English speaking is required- Proven work experience as a Sales Agent or relevant role- 1-3 years of experience in a call center environment- Knowledge of customer service practices and principles- Excellent data entry and typing skills- Superior listening, verbal, and written communication skills- Ability to handle the stressful situation appropriately- Should have their own computer and noise-canceling headphoneSURVEY CAMPAIGN / ENERGY CAMPAIGN**Salary**: 60MXN/hrDays of Operation: 5 days a week up to 40 hours a week.
**Job Types**: Full-time, PermanentEducation: Bachelor's (preferred)Experience: Call Center Representative: 1 year (preferred), Sales Agent/Representative: 1 year (preferred)Language: English & Spanish (preferred)Pay: $60.00 per hour**Education**:- Bachelor's (preferred)**Experience**:- Call Center Agents: 1 year (preferred)**Language**:- English (preferred)- Spanish (preferred)