Call Center Agent Fluent In English

Call Center Representative Fluent in EnglishGreat opportunity for highly motivated individuals that want to join a fast growing and dynamic organization. We are located in San Diego, so training can be offered on-site for applicants with a valid visa. Remote training also available.Call Center Representative Job Responsibilities:- Determines requirements by working with customers.- Answers inquiries by clarifying desired information by researching, locating, and providing information.- Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.- Fulfills requests by clarifying desired information; completing transactions, and forwarding requests.- Sells additional services by recognizing opportunities to up-sell accounts, and explains new features.- Maintains call center database by entering information.- Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.Call Center Representative Qualifications/Skills:- Excellent verbal communication skills in English- Telephone skills- Friendly and pleasant manner- Data entry skills- Typing and word processing skills- Documentation skills- Active listening skills- Attention to detail- Problem solving skillsEducation and Experience Requirements:- High school diploma- One to two years of call center representative experience**Job Types**: Full-time, Contract, Permanent**Salary**: $240,000.00 - $400,000.00 per yearCOVID-19 considerations:Mandatory COVID-19 safety measures.