Call Center Agent Fluent In English

Detalles de la oferta

Call Center Representative Fluent in English

Great opportunity for highly motivated individuals that want to join a fast growing and dynamic organization.
We are located in San Diego, so training can be offered on-site for applicants with a valid visa.
Remote training also available.
Call Center Representative Job Responsibilities:

- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information by researching, locating, and providing information.
- Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions, and forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts, and explains new features.
- Maintains call center database by entering information.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.Call Center Representative Qualifications/Skills:

- Excellent verbal communication skills in English
- Telephone skills
- Friendly and pleasant manner
- Data entry skills
- Typing and word processing skills
- Documentation skills
- Active listening skills
- Attention to detail
- Problem solving skills

Education and Experience Requirements:

- High school diploma
- One to two years of call center representative experience

**Job Types**: Full-time, Contract, Permanent

**Salary**: $240,000.00 - $400,000.00 per year

COVID-19 considerations:
Mandatory COVID-19 safety measures.


Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

Requisitos

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