Call Center Agent For Industrial Park El Pacifico

The **Customer Service Agent**is responsible for implementing the Customer Service daily operations.Serves Consumers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining the database and providing service parts.- This is not a Call Center < **_**"A company which specialized in the complete fabrication of all types of sheet metal products. Armed with an idea to produce a high quality yet affordable safe, like many great businesses and brands as an idea, a product to fill a need blended with the capabilities of the existing business".**-**:- **helping them with inquiries related to their orders, order process, order follow-up, cancellation, and troubleshooting.**_**Responsibilities**- Assist Consumers on inbound calls with general inquiries, troubleshooting and warranty replacements- Input complete and accurate information on Zendesk (Ticketing System)- Provide service parts and follow-up delivery**Requirements**:**-Experience in customer service (Industry preferable/ Call Center Acceptable).****-Good communication skills are needed for this position. (no slang).****-Fluent in English is a requirement for this position (spoken/written).****-Computer skills required. Windows (preferable).****-No transportation issues - have your car (preferable).****-Attention to detail.****-Multi-task.****-Assist demanding customers.****-Problem-solving.****-Time management.**- **Schedule from Monday To Friday 6 am to 4 pm**_- **Located in El Pacifico Industrial Park**_Tipo de puesto: Tiempo completoSalario: $3,000.00 - $4,000.00 a la semanaHorario:- Turno de 10 horasPrestaciones:- Vales de despensaTipos de compensaciones:- Bono de asistencia- Bono de puntualidadEducación:- Secundaria trunca o en curso (Obligatorio)Experiência:- Atención al cliente: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial