Call Center Customer Service Agent

We are a dynamic and forward-thinking company focused on delivering exceptional customer support services. As we continue to expand, we are looking for skilled individuals to enhance our talented team.

What You'll Do:

- Maintain a positive, empathetic, and professional attitude to ensure a top-notch customer experience.
- Accurately log and document customer interactions and resolutions.
- Develop a deep understanding of our products and services to effectively resolve inquiries.

What We're Looking For:

- 6 months to 1 year of experience in call center.
- Strong communication skills and a customer-centric mindset.
- High school diploma or equivalent.
- Proficiency in using computers, Windows, Outlook, and MS Office.
- Advanced English language skills.

What We Offer:

- Competitive base salary of $18,500 MXN.
- Attractive productivity bonuses.
- Full legal benefits, including life insurance and grocery vouchers.