Call Center Representative

**Bilingual Representative****Requirements**:- High School Diploma; BA Degree (preferred)- Knowledge on Excellent Customer Service Techniques (Call Center based preferably)- English 90% or above (mandatory)- MS Office Intermediate- Working on site (Aguascalientes)**Skills**- Basic understanding of the auto finance industry.- Empathetic with difficult situations- Active Listening- Customer Focus- Good Grammar and Communication Skills- Problem Solving and Negotiation Skills**Schedule**:- Availability to work 48 hrs per week (from Monday to Saturday)- Schedules could fall within the time frame (6:00 am until 8:00 pm) during Monday - Friday and Saturdays from 6:00 am until 5:00 pm- Fixed schedules (They could be changed every 6 months)Tipo de puesto: Tiempo completoSalario: $15,000.00 - $16,000.00 al mesHorario:- Turno de 10 horasPrestaciones:- Seguro de gastos médicos mayores- Seguro de vida- Vales de despensaTipos de compensaciones:- Bono anual- Bono de productividadEducación:- Bachillerato terminado (Obligatorio)Experiência:- Atención al cliente: 1 año (Deseable)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial