Call Center Representative

**Bilingual Representative**

**Requirements**:

- High School Diploma; BA Degree (preferred)
- Knowledge on Excellent Customer Service Techniques (Call Center based preferably)
- English 90% or above (mandatory)
- MS Office Intermediate
- Working on site (Aguascalientes)

**Skills**
- Basic understanding of the auto finance industry.
- Empathetic with difficult situations
- Active Listening
- Customer Focus
- Good Grammar and Communication Skills
- Problem Solving and Negotiation Skills

**Schedule**:

- Availability to work 48 hrs per week (from Monday to Saturday)
- Schedules could fall within the time frame (6:00 am until 8:00 pm) during Monday - Friday and Saturdays from 6:00 am until 5:00 pm
- Fixed schedules (They could be changed every 6 months)

Tipo de puesto: Tiempo completo

Salario: $15,000.00 - $16,000.00 al mes

Horario:

- Turno de 10 horas

Prestaciones:

- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa

Tipos de compensaciones:

- Bono anual
- Bono de productividad

Educación:

- Bachillerato terminado (Obligatorio)

Experiência:

- Atención al cliente: 1 año (Deseable)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial