.**Introduction**At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.**Your Role and Responsibilities**Este rol tiene capacidad asesora en la unidad de negocio, proporciona conocimiento y análisis para llevar la empresa. Este rol facilita los procesos y el sistema de revisión de gestión de la unidad de negocio. El rol proporciona una amplia gama de soporte operacional al jefe de la unidad de negocio, incluyendo: análisis del rendimiento de ingresos y beneficios, soporte de incentivos no comerciales, análisis de productividad, análisis de crecimiento y erosión de cuentas, vacíos de rendimiento financiero e iniciativas clave. Este rol también necesita conocimiento en todos los CoEs de operaciones de negocio. Para la gestión de contratos, conoce cómo proporcionar análisis y gestión de contratos de calidad a la Consultoría de IBM de la forma más uniforme y asequible posible mediante herramientas y procesos comunes. Para el cumplimiento normativo, cómo se llevan a cabo los informes y las pruebas de cumplimiento normativo y se conoce la gestión de procesos, los business controls y los procesos de servicios de consultoría.**Required Technical and Professional Expertise**- Critical Thinking and Problem Solving- Negotiation Skills- Decision Making- Adaptability and Flexibility- Teamwork and Collaboration- Written/Oral Communication Skills | To provide guidance to the User and to work among the E2E team.- Excellent communication skills, (Ingles)- Leadership skills.- At least 1 years of experience with Share services- Must be creative with issue resolution.- English: Excellent- Should be able to drive Continuous Improvement in services.- Agile Ceremonies Experience.**Preferred Technical and Professional Expertise**NA**About Business Unit**The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story