Capacity Specialist

**Primary Job Accountabilities**- Shipment tracking- POD retrieval**Essential Functions and Tasks**- Manage day-to-day aspects of booking, shipping, tracking, and billing on import, export, and US domestics shipments, while negotiating competitive rates for those shipments.- Freight Covered Every Day-Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures.- Proactive market analysis daily to prevent service failure.- Customer Relationship-Consistent and professional communications; effective, prompt, and courteous communications with respect to difficult situations, relaying service failures, etc.- Constant internal communication with team members and CSRs. We are one Transplace and that MUST be understood and executed every day.- Carrier Relationship-Productive develop and maintain carrier relationship, cover loads, handling, and management of difficult situations, etc.- Achieve Internal Department Goals-Ensure appropriate use of internal high-service, fair and cost competitive services.- Financial Procedures and Operating Metrics-Detention management, research/resolving invoice discrepancies, automation objectives, expedite decisions and cost, etc.- Documents retrieval and uploading documents accordingly, such as PODs, BOLs, Lumpers, Invoices etc**Knowledge and Expertise**- Basic knowledge of administration and business.- Basic Knowledge of logistics and supply chain**Competencies**- Work under pressure.- Proactivity.- Team Work**Skills**- Multitasking- Communication skills- Negotiation skills**Experience**- Basic knowledge of administration and business.- Basic Knowledge of logistics and supply chain**Education**- _Relaciones Internacionales o afines._