Carrier Billing Specialist I - Mex

Posted Thursday, December 12, 2024 at 7:00 AM
PURPOSE The Carrier Billing Admin will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software.
This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific SOPs.
ESSENTIAL DUTIES & RESPONSIBILITIES Process invoices within Carrier Payment queuesCoordinate internally with team members and interdepartmentally to meet/exceed departmental requirementsCommunicate with internal staff, operations managers, and external carriers to ensure proper invoice resolutionInvestigate problems applicable to potential system issues and report to managementIdentify and incorporate opportunities for process improvementREQUIRED KNOWLEDGE/SKILLS/ABILITIES Excellent verbal and written communication skillsProficient in Microsoft OfficeProblem-solving skillsDetail orientedOrganizational skillsFamiliar with standard concepts, practices, and procedures within logistics industry preferredQUALIFICATIONS/EDUCATION High School Diploma or EquivalentPHYSICAL DEMANDS & WORK ENVIRONMENT Work Environment: Job is typically performed in a general office environment or remote.

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