.Case Handling Trainer**Category**:Human Resource Management**Location**:Ciudad de México, Ciudad de México, MX**Position for GBS Mexico**- Join Novo Nordisk for a life-changing career establishing and developing a world-class Global Business Service Centre in Mexico City.- This will impact millions of people living with a chronic disease like diabetes and obesity. It will also impact your professional and personal development through offering you the unique chance to pioneer and build an agile unit offering vital business support to the Americas. Get to know us better by visiting our website.**Position Description**As a Case Handling Trainer at Novo Nordisk, you will:- Maintain a high level of knowledge of safety database systems, reporting tools, SOPs, and regulatory guidelines to ensure adherence and compliance. Stay up to date with regulations and guidelines issued by regulatory authorities.- Plan, coordinate, and conduct internal and external safety training programs for new hires and existing employees, including onboarding and mentorship plans.- Develop and deliver training material on safety-related matters, including SOPs and FDA guidelines.- Update SOPs and training documents to ensure adherence and compliance.**Required Qualifications**To be successful in this role, you should have:- A Bachelor's degree in Nursing, Pharmacy, or Health Science (relevant experience may be substituted for a degree).- A minimum of 4 years of experience in clinical practice, pharmacy practice, or pharmacovigilance. Must have case processing experience.- Knowledge of US pharmacovigilance regulations.- Experience with safety databases, preferably Argus.- High proficiency in PowerPoint, Word, Outlook, and Excel.- Fluent in English.**About the department**- You will become part of the Mexican team of one of the top pharmaceutical companies in the entire world, with a Danish spark and its own Mexican magic. What defines us is our commitment, passion, creativity, and innovation, which make the perfect blend to reach our goals as a whole team with a unique vision: Change people lives As the Great Place to Work No. 1 company we are, we can say that there is nothing we seek that we are not willing to achieve. Welcome to your life-changing career.**Working at Novo Nordisk**- Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them
