**Company Description**Our mission is to empower businesses through strategic nearshoring solutions, we enable US companies to tap into a pool of highly skilled professionals, helping them maximize their efficiency and competitiveness in the global marketplace. Our commitment to cost-benefit advantages and hiring top talent ensures that businesses achieve optimal financial outcomes and reduce operational costs.- Has an understanding of the accounts receivable posting process for medical billing including charges, payments, and adjustments.- Posting financial transactions through the use of automated systems and team processes.- Accurately interprets insurance explanation of benefits to ensure proper posting.- Retrieves and uploads 835 remittance files into the patient account system ensuring file reconciliation including reviewing and posting exception files.- Participation in optimizing productivity within the area.- Maintains knowledge of the work area and optimizes the use of available technology.- Researches all information needed to process and complete insurance and/or patient refunds by obtaining information from providers, insurance plans, ancillary services staff, and patients.- Accurately processes insurance and patient refund requests by demonstrating an advanced understanding of the coordination of benefits and eligibility requirements.- Receives and processes all refunds utilizing insurance contracts and requirements for accuracy.- Establishes and maintains effective communication with physicians, staff, and other departments as required.- Accepts and completes additional requests from the RCM Director.- Adheres and understands the Business Office rules and regulations in regards to Medicare and HIPAA guidelines.- Effectively forwards accounts requiring work up or resubmission to RCM Director.**Qualifications**- Prefer previous cash posting experience in a multiple lockbox environment.- Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.- Has previously worked in an Electronic Medical Record system.