.We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.PURPOSE AND OBJECTIVESThe Cash Collections team is part of the Global Finance Success and Global Finance Infrastructure and we are responsible to collect all accounts receivables. The focus is to reduce the collections cycle (DSO - Days Sales Outstanding) and improve the free cash flow of SAP.EXPECTATIONS AND TASKSAs part of its operational tasks the Cash Collections Operations Specialist will take care of:Follow-up and collections management of all accounts receivables (AR) of open invoices not due and overdue.Proactive inbound and outbound calls to END-Customers & Partners Ecosystem to guarantee the collections of AR in time.Investigation, analysis and problem solving (of open invoices discrepancy).Fixed collections management of customer's portfolio.Sending account statements to END-Customers & Partners Ecosystem and reply to incoming inquiries from customers about open invoices.Stick to the standard processes and cash collections tools.Preparation, execution and monitoring of period close activities.Ensure accuracy in the financial records through proper execution of operational tasks.Monitoring and Reporting relevant to the end-to-end Finance processes.Preparation of period closing (month and quarterly end) duties.Advanced Monitoring and Reporting.Other relevant activities.SKILLSProblem solving.Finance & Administration + Accounting knowledge.Customer centricity.Great interpersonal communications skills (verbal and written).Working under pressure and goal oriented.IT Principles & data Security.Engagement and teamwork.Analytical skills.Organized and positive attitude as "yes we can".WORK EXPERIENCEExperience working within a finance related field (min. 2-3 years).Working experience within a Shared Service Centre (min. 1-2 years).EDUCATION AND QUALIFICATIONBachelor or master's degree in administration, Accounting, Economics or related.Fluent written and spoken English skills.Fluent written and spoken language skills of other languages are a plus.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best