Gather and collaborate through research and feedback the detailed needs, processes, business rules and dataflows to successfully co-design and implement our digital model evolution.**Main Responsibilities**:- Understand and document internal needs that are provided by internal stakeholders (Sales Teams, Sales Backoffice, Inside Sales, BSO, Service Agents, P&IT) to deploy and evolve our digital model- Identify and approach local regulations and business rules updates- Recognize current local tools and practices in place to have a reference impact and change assessment to design and execute an action plan- Validate the data elements across the journey to have the optimum dataflow- Document business cases and use-cases scenarios- Design and evolve digital experiences**Position Challenges**:- Identify the criticality of model gaps- Maximize the value for our customer and CEMEX from prioritizing upgrades in the model- Effectively identify value-added actions on the journey vs nice-to-have items- Suggest the preliminary priority of evolution items- Ensure the level of detail needed for operative and tactical domains- Project time management and follow-up on plan**Qualifications**:- Language Proficiency on English and Spanish. Desired on French.- Bachelor or master's degree on Computer Systems, Information Technologies, Business Management, Commerce, Sales, Administration- At least 5 years of experience on B2B commercial processes and customer experience in CEMEX or related industries, CRM, digital transformation- Microsoft Office, CRM, SAP, Power BI, Miro, Jira- Presentation skills and public speaking, team player, data driven, change management skills, critical and innovative thinking, research analysis, UX/UI standards, Lean and Agile methodologies, global perspectives understanding, time management, high commitment**Internal/External Relations**:INTERNALAt Global and Regional level with: Commercial Development, Customer Experience, Sales/Commercial, BSO, P&ITEXTERNALConsultants, vendors**CEMEX Diversity and Inclusion Statement**:At Cemex, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of Cemex employees.