Responsible for creating and capturing knowledge within the O2C Team. Team member with high collaboration with VCoE, Business Excellence, Global Commercial Development, Digital Enablement, Customer Experience, Enterprise Business Agility to structure and streamline processes as well as identifying standardization opportunities and recommending automation solutions.
**Main Responsibilities**:
- Process Consultant
- Knowledge management validation
- Identify new knowledge creation
- Detect and classify knowledge
- Ensure validity and reliability of knowledge
- Enable and validate policies and procedures
- Active participation in onboarding new employees
- Provide special trainings
- Promote collaboration networks withing the O2C teams
- Execute Benchmarking among regions & different industries
- Ensure the replication of best practices
- Streamline processes
- Standardize processes
- Implement automation of activities
- Product Owner
**Position Challenges**:
- Influence other internal and external areas to adopt change
- Thinking out of the box to propose alternative solutions to current processes
- Persuade operational teams to completely change a process, adopt new technologies, and adopt recommendations from someone out of their teams.
**Qualifications**:
- English Proficiency
- Bachelor in Business Management, Finance, Accounting, Industrial Engineering.
- Ideally master's degree or certifications in process evolution such as Six Sigma, Lean, Kaizen, etc.
- At least 5 years of experience in Order to Cash related areas (Commercial, Credit & Collections, Commercial Intelligence)
- Teamwork, self-motivated, ability to influence others, presentation skills, problem solving, critical thinking.
**Internal/External Relations**:
INTERNAL
Global-level areas:
- VCoE, Customer Experience, Commercial, Internal Control, P&IT, Business Excellence, Commercial Development, Digital Enablement, Enterprise Business Agility, Analytics and Transformation teams
EXTERNAL
- P&IT and GES Vendors
**CEMEX Diversity and Inclusion Statement**:
At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity, and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.