(Cen) Knowledge Management Analyst

Manage knowledge content definition and strategy, leading the development of a robust content architecture, and formulating strategies for creating, auditing, and maintaining high-quality content specifically tailored for CEMEX employees.

**Main Responsibilities**:

- Define the knowledge management strategy for CEMEX GES knowledge base and maintain high quality, up-to-date, and searchable content for audiences of different skill levels.
- Lead, coach, and develop a team of authors (SMEs) from each department.
- Establish writing guidelines based on knowledge base best practices and develop the team to ensure they are achieving them.
- Providing information, test and user experience cases through AI copilots are required for future transformation developing projects.

**Position Challenges**:

- Fostering a knowledge-sharing culture where employees feel comfortable sharing their knowledge and expertise.
- Implementing the right technology to support knowledge management best practices.
- Prioritize and filter relevant knowledge with key stakeholders.
- Avoid duplication of efforts, inefficiencies, and missed opportunities for innovation.

**Qualifications**:

- Language Proficiency
- Bachelor's degree in computer science, business or related.
- Strong verbal/ written communication, with the ability to interact with all levels of responsibility and authority.
- Ability to prioritize the development of high-performance teams driven by customer service and teamwork.

**Internal/External Relations**:
INTERNAL
- HR Global, GES (finance & accounting) Global, Process & IT, Innovation.

EXTERNAL
- Global strategic vendors (TCS, IBM, etc), AI, ChatGPT and translation vendors for innovation research

**CEMEX Diversity and Inclusion Statement**:
At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity, and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.