Manage knowledge content definition and strategy, leading the development of a robust content architecture, and formulating strategies for creating, auditing, and maintaining high-quality content specifically tailored for CEMEX employees.
**Main Responsibilities**:- Define the knowledge management strategy for CEMEX GES knowledge base and maintain high quality, up-to-date, and searchable content for audiences of different skill levels.- Lead, coach, and develop a team of authors (SMEs) from each department.- Establish writing guidelines based on knowledge base best practices and develop the team to ensure they are achieving them.- Providing information, test and user experience cases through AI copilots are required for future transformation developing projects.
**Position Challenges**:- Fostering a knowledge-sharing culture where employees feel comfortable sharing their knowledge and expertise.- Implementing the right technology to support knowledge management best practices.- Prioritize and filter relevant knowledge with key stakeholders.- Avoid duplication of efforts, inefficiencies, and missed opportunities for innovation.
**Qualifications**:- Language Proficiency- Bachelor's degree in computer science, business or related.- Strong verbal/ written communication, with the ability to interact with all levels of responsibility and authority.- Ability to prioritize the development of high-performance teams driven by customer service and teamwork.
**Internal/External Relations**:INTERNAL- HR Global, GES (finance & accounting) Global, Process & IT, Innovation.EXTERNAL- Global strategic vendors (TCS, IBM, etc), AI, ChatGPT and translation vendors for innovation research**CEMEX Diversity and Inclusion Statement**:At CEMEX, we recognize the diversity of the world in which we live and in which we do business.
We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity, and nationality.
We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.