As a CERTIFIED OPTIMA SOLUTIONS PROFESSIONAL LEAD, you will complete technical service activities efficiently to meet customer requirements, as well as lead sales growth by growing engagement with current customers and generating new prospects. Develop actions to maintain and improve the sustainability and profitability of the business.
You will report to the Optima Solutions Supervisor
**Key Responsibilities**
- Fulfill the service to assigned customers (frequency of visits, reporting, lab tests, service surveys).
- Propose solutions and improvements in customer processes for an efficient performance of our products.
- Perform database updating, control, and administration of the inventory of spare parts and tools assigned.
- Lead PPAP and/or approvals for new customers and/or products to completion (Testing and audits).
- Placement of purchase orders and shipment with Customer Service.
**Qualifications**
- Degree in Engineering, preferably in chemistry.
- + 3 years of experienced management and technical knowledge of E-coat products, powder and phosphate.
- Validated experience in Inventory and Budget management.
- ISO Quality Systems and CORE TOOLS (PPAP, AMEF, Control Plan, Statistical Process Control).
- Intermediated English.
**ABOUT US**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**
**The PPG Way**
Every single day at PPG:
**We partner with customers to create mutual value.**
We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.
**We are "One PPG" to the world.**
We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.
**We trust our people every day, in every way.**
We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.
**We make it happen.**
We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.
**We run it like we own it.**
We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.
**We do better today than yesterday - everyday.**
We continuously learn. We develop our people to grow our businesses.
**PPG Way: (**Click here to learn more about the PPG Way**)**
Benefits will be discussed with you by your recruiter during the hiring process.
