The Channel Manager is responsible for analyzing, defining and executing ESET's commercial strategy and distribution chain, and must lead the different commercial actions in order to meet the sales objectives and plans within his/her territory, positioning the ESET solutions for current as well as new clients.
Job description
**FUNCTIONAL RESPONSIBILITIES AND DUTIES** - To manage and act as a commercial link between the Company and the channels, Distributors and Wholesalers regarding the renewal processes and the generation of new licenses. - To advise the Partners on issues related to the commercialization of the Company's products. - To implement methodologies to increase sales in cooperation with the channel. - To define strategies to develop the market in cooperation with the channel. - To develop and execute the Marketing Plans, together with the Marketing Areas of ESET and the Partner, in order to improve sales. - To analyze the portfolio of clients and/or prospects and find the best way to get the most of them, in cooperation with the channel. - To coordinate events and breakfasts with clients so that they get to know the Company and its products and keep track of them with the aim of selling them ESET security solutions. - To generate new contacts and business opportunities, and to assign prospects arising from the commercial or marketing actions to the different Partners (channels). - To participate in meetings with end customers and advise them on the products, in cooperation with the Partner. - To monitor the actions of the whole commercial process, from the generation of a prospect until the closing of the sale. - To formulate the ESET commercial policies taking in consideration the particular circumstances of each geographical area. - To manage channel conflicts regarding the allocation of prospects. - To evaluate the possibility of issuing discounts or granting promotions to certain channels in order to gain advantage over the competitors. - To recruit and propose new channels or strategic channels in view of the specific characteristics of the products launched in the market. - To develop the markets for new businesses, taking into account the features of each ESET product and the specific industries where it could be offered. - To prepare presentations and other materials to promote ESET products. - To develop marketing skills regarding the ESET solutions' features and operation and keep updated with the latest versions and new products that are being currently developed. - To act as ESET spokesperson on issues pertaining to the Company. - To comply with the Information Security Policies and Directives defined by the Company. - To integrate ESET Latin America's values into every decision and day-to-day behavior, making them a pillar of the corporate culture and transmitting them in every task. **REQUIREMENTS** **Education**: - Complete university studies in Marketing or similar **Experience**: - 3 years working experience in the Commercial Area (services, education, or products) for the IT Industry. Knowledge of the National wholesale market **Knowledge**: - Experience in managing a CRM system - Sales skills and techniques - Relationship management skills **Language**: - English: Intermediate level **Personal characteristics**: - Result-oriented - Customer-oriented - Teamwork - Communication - Initiative/Proactivity - Planning - Coordination - Organization - Control **MAGNITUDE (AREA OF IMPACT)** - Depending on the Partner portfolio, the impact ranges from 30% to 15% of the quota for the office. **ADDITIONAL INFORMATION** **Travel**: - 30% **Confidential information**: - Medium
Job requisition
JR-04765 Channel Manager (Open)
Primary location
Mexico City
Additional locations
Time type
Full time
