Chat Customer Agent | Up to 21K Pay Package APPLY NOWAt least 1 year(s) of working experience in the related field is required for this position.Candidate must possess at least a TESDA / Technical / Vocational Certificate on any course.Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.Required skill(s): Customer service oriented.Required language(s): English.ResponsibilitiesBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience.
As a Chat Service Representative working onsite in Pampanga, you'll be a part of bringing humanity to business.
#experienceTTECWhat You'll be DoingIn this role, you'll work to resolve customer technical requests or issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms.
Whether it's getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You'llAnswer incoming communications from customersConnect and resolve issues with customers using written communication onlyWhat You Bring to the RoleOpen to newbies or with customer service experienceCompleted senior high school or equivalentRecognize, apply and explain your product or service knowledgeGood in English communication skillsComputer experience and can reach 40 words per minute typing speedPreferably within 50 KM radius from TTEC Pampanga siteWhat You Can ExpectPerformance bonus opportunity of up to PHP 30,000 monthlySupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesA healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives#J-18808-Ljbffr