.Chocolate Academy Technical Advisor MexicoLocation: Mexico City, MX, 11250 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate employees working in more than 40 countries worldwide.About the role:Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers while outperforming its competitors. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, and living BC's Values.The Mexico Chocolate Academy Chef-Technical Advisor is responsible for supporting and providing specific training to customers and commercial requests according to the courses and programs at the Chocolate Academy center. Support North LATAM Gourmet vision by focusing on the five Academy pillars: Customer Journey, Multibrand focus, Market segment penetration, Sales training & Digital.Key responsibilities include:Manage the campaigns to promote courses and planning the courses calendar with the Head of Chocolate Academy.Integrating our products into new markets in LATAM (Colombia, Ecuador, Dominican Republic).Support the Chocolate Academy center and the regional Chef service based on NEXT LEVEL Strategy & MX 2.0 Strategy in close collaboration with Sales & Marketing.Service provider with CA 2.0 strategy and customer journey 2.0.Share segment knowledge with Chefs and adapt our recipes to local products, especially on priority segments and top 10 applications.Use Sales Force tool to show how Chocolate Academy can create opportunities for the business increasing our products sales.Support development of new products (recommendations from market knowledge, tasting, test in applications).Aligned strategies between Chocolate Academy and Brands based on 1-5-10 Gourmet Strategy.About you:Degree in culinary arts or more than 10 years of experience.Software skills (SFDC, SF, CONCUR, etc.) and computing knowledge.Customer-oriented profile, understanding customer's needs & key applications.Public speaking and camera skills.Teaching ability & passion.Knowledge about Chains & industrials desired.Interpersonal skills and listening ability.Technical skills and market credibility.Language: English fluent + local language.What you can expect from Barry Callebaut:Competitive salary and comprehensive benefits package.Paid time off, plus 12 paid holidays, plus your birthday off.Environment that welcomes workplace flexibility