._Location Mitikah _- _Job type: Permanent. _About the job- At Sanofi Consumer Healthcare_, we have one overarching mission - to work passionately, challenging ourselves and our industry every day, to build a healthier future by helping people, help themselves, bringing "Health in Your Hands"._- Our teams are building trusted & loved brands that connect with hundreds of millions of consumers worldwide, enabling better self-care for individuals and communities, while also contributing to a healthier planet. To fulfill this mission, we are embarking our consumers, our customers, healthcare professionals, and our employees in this journey because this is what will make us become the "Best Fast-Moving Consumer Healthcare (FMCH) Company In & For the World"._- We strive to act as a force for good by integrating sustainability along our business and employees' mission and operate responsibly from both a social and environmental point of view._- To achieve this, we need strong talent who will help us shape the future of our Consumer Healthcare business and challenge our industry. At Sanofi Consumer Healthcare, we aspire to create a work environment where people can thrive, grow, and be at their best every day. Our priority is working with integrity to improve the health and well-being of people and communities where we operate, working towards making a positive impact in the world._**Our Team**:Be the CI2C partner to the local business and provide value added services to key stakeholders through proximity, knowledge of local business, culture, and language.**Main responsibilities**:- Manage the relationship with key stakeholders at country level and provide front line services.- Adapt global credit policy and guidelines to local business needs and practices.- Assess and review customer credit data and risk, drive alignment and harmonization of risk assessment procedure.- Review AR ageing reports, perform collection and dunning in accordance with defined collection strategies, escalate and perform follow-up actions.- Approve credit data, blocked order release and bad debt reserves accruals.- Dispute & Claim Management - qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility with the customer.- Identify process improvement opportunities through elimination of redundant activities.- Ensure compliance of processes, transactions and reports with existing policies and guidelines, Ci2C Core model and Internal control manuals.About you- ** Experience**: Expertise in customer credit management, collections & receivables management processes- Good business acumen- Strong deductive and analytical skills.- At least 3 years of experience in credit management, collections & receivables management preferably in an international multicultural environment