.The Banking Business Relationship Head is accountable for managing strong commercial relationships with Digital, Tech & Comm clients segments. Generally accountable for delivery of a full range of services to one or more businesses/geographic regions. Excellent communication skills are required in order to negotiate internally, often at a senior level. Involved in short- to medium-term planning of actions and resources for own area. Requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. Full management responsibility of a direct team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions, terminations, and budget approval. Applies in-depth understanding of the business impact of technical contributions. Accountable for the end results of an area. Exercises control over resources, policy formulation, and planning. Primarily affects a sub-function.Responsibilities:Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts.Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market, and EIB).Oversee the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes.Ensure compliance with regulatory requirements and Citi's policies/guidelines at all times.This people leadership role is responsible for leading a team of Relationship Managers (RMs).These RMs are responsible for actively calling on clients to deepen relationships and proactively owning, responding to, and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with CITI COMMERCIAL BANK (CCB)'s value proposition.Attract, retain, and motivate a team, along with responsibility for managing a budget and meeting team sales goals.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.Qualifications:10+ years of experience.In-depth knowledge of all aspects of commercial banking, including strong commercial credit knowledge and an ability to quickly learn new products and services.Possesses sound judgment and is creative in providing credit/deposit solutions to bank clients