**Environment Brief**:- Supporting an enterprise environment for US based pharmaceutical company having six Enterprise Datacenters globally. These DCs are home to 12K+ Wintel and Unix Servers, 36PB EMC Storage, 10K VDI, 600 ESXi Hosts, 1400 Citrix servers, 140 F5 Load Balancer, 2800+ Oracle and SQL Databases etc.- Currently has In-house private cloud with > 80% server virtualized on Citrix and future strategy is to move onto hybrid public clouds - AWS and Azure**Tools Knowledge**:- Citrix XenApp/Xendesktop- Skills on managing Windows 2012/16/19 and ESXi issues.- CCA/CCP certified- Citrix Netscaler and Director- Citrix Cloud**Role and Responsibilities**:- Provide technical support, monitoring, maintenance and trouble-shooting as necessary to keep DC infrastructure up and running.- Manage Infrastructure from build to decommission- Handle alerts/incidents/work orders/change request/problem records/ticket analysis/RCA as a part of support team- Work in synergy with other support teams to keep the environment up and running.- Should be able to help users with their day-to-day problems and project needs.- Should be able to work under pressured and capable of managing major incident and complex change requests.- Administer, manage and maintain firm wide Citrix farm and it's life cycle.- Install and update Xenapp farms- Design and plan Citrix CVA environments- Troubleshoot and resolve Citrix related issues.- Research, recommend and implement additional systems to improve performance and stability.- Create and maintain documentation related to installations and configurations.- Work closely with vendors to resolve issues that have been escalated for third-level support- Stay current with trends in virtualization, security and cloud computing- Work independently to evaluate symptoms and determine root cause of complex issues involving both client and server issues.**Must Have Skills**:- Experience of working enterprise tools for monitoring, ticketing, security and systems management like HP OV, CMDB, Service Now, CyberArk, Satellite Patching, Altiris etc.- Should comply with security standards.- Open for rotating in 24x7 shifts for production environment support and going on call.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: A partir de $50,000.00 al mesHorario:- Lunes a viernesExperiência:- Citrix: 3 años (Deseable)- Windows: 3 años (Deseable)Idioma:- Inglés (Deseable)Lugar de trabajo: Empleo remoto