Appraisal // Claims Analyst II
Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.
We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.
The appraisal function is meant to be a partner to the business segments, offering support, expertise and partnership. The existing diversity of the business portfolio demands from the appraisal role specialized expertise in the different business areas. The appraisal team works with the business to support a wide array of products and offerings, through a complex and highly demanding distribution force and network. appraisal has the responsibility of delivering and materializing the product offer and promise. In the case of appraisal this opportunity is given in even the most sensible and highly complex situations where the health and well being of our insureds and clients is touched and where we can make a significant difference at that level.
About the role
**What you need to know**:
- inspection the process.
Your contribution at AIG
The employee will handle Should authorize 1000 annual appraisals and supplements and perform at least 400 re-inspections, Supervise KPG bodyshops at local and national level, Provide quality service to clients by following up on preparations and auditing their quality.
**Responsibilities**:
**1. Functional Responsibilities**:
Management key will carry out appraisals to estimate the damage in a risk (OD/PD), carry out claims management, determination of coverage, for a correct estimate.
Ensuring
Reporting
Broader communication with internal and external stakeholders where required, as a valuer.
Provide technical training to colleagues and external contacts as appropriate.
Help the continuous improvement of the valuation team through quality inspections based on safety, functionality and aesthetics.
Ensure compliance with best practices in KPGs
**2. Accountabilities**:
Timely, accurate and client-focused in resolving your claim estimate, minimizing compensation exposure and mitigating legal and supplier expenses.
Effective communication and management of key advanced Auto portfolio messages to internal stakeholders and customers/clients.
The objective of this role is to develop as a car appraiser.
3. Leadership Skills
Excellent communication skills, both written & verbal
Good presentation skills and file knowledge
Time management - ability to manage & prioritize workload and diary management
Ability to contribute effectively within a team environment and with internal/external stakeholders at all levels
Ability to assist with technical training to team claim handlers as required
Ability to influence claims and non-claims stakeholders to effectively direct claims strategy
4. Technical Skills and Expertise
information
**What we're looking for**:Experience**:
At least 3 years of claims management (damage appraiser)
Medium to advanced knowledge of damage estimation processes
Proven experience in managing car repair shops
Along with technical skills required for the job, soft skills like effective broker engagement, teamwork, proactive management, effective time management/prioritization, calendar organization.
Effective analytical and attention to detail.
LI-MF1
LI-AIG
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. W