**Clarity PPM Administrator****Key Responsibilities**:- Clarity PPM Support and Training - Must have knowledge of the Clarity PPM tool with the ability to train users of a wide range of roles: - PMO Power users/Clarity Leads, Project Managers and Time Entry users.- Experience with building, deploying, and communicating change through eLearning software.- Communicate effectively with colleagues and partners in a global company.- Represent and ensure end users interests when implementing functional changes in partnership with vendor partners and technical teams.- Monitor a shared support mailbox - work directly with users on Clarity issues.- Clarity PPM Support - support the needs of the Clarity community at an enterprise level.- Maintain the Clarity Village Page (companywide workplace communication and document management tool).- Experience with Document Management system and content creation.- Maintain existing Clarity website on the company intranet which hosts informational resources, training material, job aids, etc. Create new artifacts on the Clarity website.- Participate in system updates and upgrades testing and related activities (creation and execution of test scripts, coordination of UAT testing communication, etc.)- Provide in depth functional and user support to end users**Work Experience and Skills**:- Strong computer skills including Microsoft Office (with advanced proficiency in MS Excel), MS Teams, MS SharePoint, and MS Project.- Excellent troubleshooting abilities and analytical skills.- Strong written and verbal communication skills.- Proactive, self-motivated, detail-oriented, and creative.- A genuine passion for customer service and the confidence to remain positive and calm under pressure.- Ability to write and understand SQL Queries (desired but not required).**Education**:Bachelor's Degree in Computer Science or a similar major preferred