**Position Description**:**Qualifications**:- High School diploma required- Minimum 1 - 2 years in a transportation/logistics environment, specializing in operations is preferred - Experience in planning, scheduling, and executing across multiple modes of transportation (LTL, Volume, Truckload, Partial, Intermodal, Expedited)- BA/BS degree preferred- Proven track record of successful problem-solving and critical thinking- Basic understanding of creating and maintaining reporting, including using Microsoft Office products (Outlook, Excel, Word, and Power Point)- Excellent attention to detail and ability to multi-task and prioritize- Demonstrated effectiveness in both written and verbal communication skills- Strong customer service background and ability to quickly build rapport with customers- Demonstrates timely and efficient follow through on deliverables- Enjoy working in a team environment- Demonstrated experience to be dynamic and adaptable to the customer's needs- Have an interest in growth and development through training, additional responsibilities, and higher performance standards**Tools You Will Use**:- Zendesk- Harvest- Mercury Gate- MS Office Word, Excel, and Powerpoint**Rewards**:In addition, when you are contracted you will receive:- Life Insurance policy for you starting 30 days after employment.- Personal Health Insurance coverage for you - Major Medical- 30 days "Aguinaldo" Christmas bonus or prorated percentage your first year.- Vacation time starting at 12 days. Additional days will increase per Mexican Law.- Premium Vacation 50% vacation days (Prima vacacional).- You will also receive benefits like Saving Plan (Fondo de Ahorro) and Food Coupons- (Vales De Despensa) 6% or the Maximum amount by Mexican Law.- You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes.This position is full-time and remote Sunday through Thursday from11:00 PM to 8:00 am(local time).Please note that training will be the first several weeks on the day shift and second shift.San Pedro Garza García, Nuevo León.Salario: $25,000.00 - $30,000.00 al mesHorario:- NocturnoPrestaciones:- Seguro de gastos médicos mayores- Seguro de vida- Teléfono de la empresa- Trabajar desde casaIdioma:- Inglés (Obligatorio)Lugar de trabajo: Una ubicación
