Client Rate Support Coordinator

Detalles de la oferta

.OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth and so much more!Summary of the role:The objective of this position is to perform data entry and data maintenance for clients' quoted rates in our system to make sure billing automation is accurate.About OEC GroupEstablished in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance, and more.About the PositionEssential Duties and Responsibilities include the following (other duties may be assigned):Create, maintain, and enter data on a regular basis to ensure that our system has the clients' updated rates.Coordinate with account executives and sales support teams to ensure accurate information is being provided.Generate reports for internal use to pinpoint certain changes needed for specific customers.Maintain Excel reports to keep track of the company's overall KPI for certain tasks.Provide insight to other departments/teams on how the system is linked to billing functions.Help troubleshoot internal documents for shipment cost/revenue.Maintain and take ownership of the account's billing/charging SOP based on account executives' needs and their agreement with clients.Provide support to sales and sales support teams for fixing outdated data and ensuring each client is up to date with the latest billing regulations for shipping.Audit accounts on a regular basis to ensure information matches on different platforms.Work with different departments to ensure the system is functioning properly for special case scenarios.Have detailed knowledge of the shipping industry and the operational aspect to troubleshoot cases that are needed.Work ScheduleGDL Office 7:00 am - 4:00 pm GDL TimeComputer SkillsTo perform this job successfully, an individual should have experience with Microsoft Office.Education & ExperienceAssociate's degree preferred and 1-5 years of experience related to sales support and/or account management in a B2B setting.Must have basic knowledge of pricing and sales procedures in order to generate accurate reports.Perks & Benefits of OEC GroupLaw benefitsAfter successfully completing a standard 90-day probationary period, the employee is provided with the following benefits package. This includes:Full Health Insurance Premium (Medical and Dental)Vacation DaysPersonal DaysFloating DaysMonthly Food VouchersAnnual performance reviews with the opportunity for annual salary adjustment and annual end-of-year bonusCompany CultureOEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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