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Client Relationship Support Business Banking

Detalles de la oferta

The Assistant Corporate Relationship Support Manager is situated in the Corporate Banking Centre (CBC) and reports to.The role is to proactively support the (Senior) Corporate Banking Managers (S/CBM) to enable them to deliver the optimum contribution towards the CBC Annual Operating Plan (AOP), improve client engagement, maximise operational efficiency and allow the S/CBMs to spend more time with clients and grow income.The role holder will work closely with the S/CBMs in preparing call reports, research for the client and sector/industry, financial/operating analysis, account conduct, supplier/buyer analysis and other referred remarks in CARM. In addition, supporting S/CBMs at client meetings, preparing remarks, coordinating the application process, security and product/solution process on behalf of the S/CBMs, and ensuring that appropriate systems are kept up to date and used efficiently.The role holder will also take responsibility for dealing with all aspects of clients' renewal applications and working on ad hoc projects including (but not limited to): concern lists, sector analysis, client portfolios and others as required.Principal Accountabilities:With direction, contribute to the attainment of business results.A key part of the CBC team, the Assistant Corporate Relationship Support Associate allows the S/CBMs to spend more time with customers.Attend client meetings as necessary with S/CBMs.Prepare all relevant pre and post customer documentation, collation/analysis of financial/non-financial information and coordination of products/solutions which suit customer needs.Work effectively in partnership with other Corporate/CMB teams and product providers to deepen customer relationships and support/diversify revenue streams.Ensure Client Vision is used effectively.Ensure all Cross Border income is reported on HORIS.Major Challenges:Contributing to the team to support the delivery of income and growth.Supporting implementation of changes and initiatives within the CBC in a timely manner.Ensuring focus on delivering the requirements of the role and maintaining close links with stakeholders.Role Context:The role is a part of the CBC team and is responsible for supporting the S/CBMs in providing exceptional customer service whilst delivering income growth, improving efficiencies and embracing Corporate initiatives.The role holder will operate within the Bank's risk and operational guidelines and is responsible for ensuring that organisational standards are maintained and that the Banks policies and procedures are adhered to throughout the CBC in order to mitigate risk.#J-18808-Ljbffr


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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