. The Client Service Representative is responsible for measuring and satisfying Siemens Energy objectives and goals for quote and order cycle time, and pricing responsibility to meet the margin objectives of the Product Line as well as drive and improve Customer Service direct to customers. Responsible for preparing quotations/proposals and entering orders for replacement parts from inquires/orders received directly from customer or representative. Responsible for coordinating post order details between Manufacturing, Accounting, Engineering, Repair Operations and the customer to ensure on time shipments of orders. How You'll Make an Impact Prepare formal bids and proposals, using existing computer system and/or available tools to prepare/enter quotes and orders Participate in customer negotiations including pricing, improving delivery and non-standard Terms and Conditions Initiate Engineering jobs for review and updates as needed by client requirements On all quotes/orders under incumbent's control, you will be responsible for: review, verification, pricing, delivery, margins, entry, delivery alternatives, coordination, priority fee review, returned material, credits and customer complaints Coordinate with Engineering and Manufacturing to establish new drawings, drawing revisions and the use of alternate material to resolve delivery and scheduling problems Establish lead times by use of current manufacturing department data, direct negotiations with planners, buyers and manufacturing personnel Utilize available resources and provide delivery alternatives when necessary for purchased and manufactured items Apply premium charges per current D-R published standards and direct negotiations with customers What You Bring An associate's degree or higher preferred, or at least 2 years of experience in a Client Facing Role. Experience with Microsoft Excel, Word, and Outlook Knowledge of Siemens Energy businesses and customers Excellent organizational skills with precise attention to details Must be able to excel in a team setting working with various customers & other departments Must be fluent in English, C1 level preferred ENGLISH RESUME MUST BE SUBMITTED FOR CONSIDERATION. About the Team At Siemens Energy,we offer comprehensive digital portfolio solutions in the oil and gas sector and other process industries comprising rotating equipment, electrification, and solutions for Subsea business. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible
