Client Services Rep 1

Job OverviewUnder close guidance or supervision, develops the skills necessary and learns the basic knowledge needed to provide support to clients.Essential Functions- Trains to provide day to day guidance and support to clients- Learns the technical skills necessary to answer client queries and maintain logs and ensure follow through- Develops the interpersonal skills necessary to build effective business relationships with defined clients- Develops an understanding of clients' potential business needs- Develops the knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle- Provides support to other team members**Qualifications**:- Bachelor's Degree Req- Some related work experience Req- Experience in an IQVIA role preferred and pharmaceutical experience Pref- Ability to communicate effectively with various levels in the organization (written and oral).- Ability to carry out some analysis and information gathering to resolve problems on routine matters.