.At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.**Want to be a part of our team?**Are looking for a place to grow and where you can make a difference, we are seeking a dynamic Client Success Manager to join our team and be a trusted advisor to our largest and most committed clients.The Client Success Manager builds and maintains the client relationship to drive value for the client and increase lifetime value for NTT. As the primary post-sale point of contact for clients, they drive client-facing activity through NTT's Client Success Management Charters of Adoption, Expansion, and Renewal.Acting as the clients' trusted advisor they help the client realize value from their relationship with NTT and ensure the client's relationship experience is a positive one. They are required to work in partnership with NTT's sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal.**Working at NTT**In this role, you will:Serves as the primary post-sale point of contact for clients/customers. While using in-depth knowledge of client industry and/or business processes, deep knowledge of the product being sold and technical expertise to drive and increase adoption and utilization of company products.You will demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from the product(s). May recommend specific solutions to achieve the customer's desired result.You will hold direct responsibility for identifying opportunities and closing additional revenue from assigned clients, including upselling and cross-selling of related products; accountable for client renewal and retention results. You will also ensures best practices are adopted for product use