.**About us**:Here at Sojern, we are on a mission to empower travel marketers to move travelers from dream to destination. Powered by machine learning and travel data, Sojern is quickly becoming the #1 travel marketing platform serving thousands of hotels, attractions, airlines and destinations worldwide.We made Deloitte's Technology Fast 500 list 6 years in a row, were recognized on the Top Company Cultures list by Entrepreneur Magazine, and were named a Best Place to Work by AdAge. As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting.Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer.Need more convincing? Check out our Glassdoor reviews!**The Team**:We focus on building meaningful relationships with our clients and demonstrating indispensable value by converting our expertise, knowledge and skills into sustained commercial success for them through the adoption of Sojern products & solutions.We provide tailored solutions using data-driven recommendations to help our clients achieve their business goals. As the face of Sojern, the team aspires to cultivate long-lasting partnerships and celebrate our clients' successes.**The Role**:You'll join our growing LATAM team as a Client Success Manager working remotely.You will play a critical role within the company through hands-on management of travel advertising campaigns while developing and maintaining partner and agency relationships with key corporate clients. If you thrive in a fast-paced, innovative and collaborative environment, and are excited by the idea to make impactful decisions for the company and your clients every day, then this is the role for you!**In this role, you will**:- Provide an exceptional level of service to your clients and internal business partners- Maintain and grow revenue by educating clients on the value of what Sojern offers- Proactively mitigate client churn by listening to client experiences and anticipating needs- Ensure a positive onboarding experience by setting expectations, attending to client requests and ensuring accuracy in order to quickly build client confidence in Sojern- Execute, optimize and report on advertising campaigns by partnering closely with internal teams such as sales, ad operations, data insights, accounting, etc