Job Description:We are looking for a Clinical Leader to join our team to lead inside the Design Team Operations. You will help support the rapid growth of the Spark and Digital Orthodontic business unit of Envista. This individual will be responsible for the day-to-day operations of team members and their performance based on the KPIs of each member area. Also, identify development needs, collaboratively execute individual development plans, and lead the team to achieve department objectives while providing new Spark users a world-class experience.Primary Duties and Responsibilities:Responsible for following Envista's Circle of Values.Assist with requests and/or issues from the company products and/or services.Provide ideas for Innovation and R&D to improve software, features, and products.Participate in suggesting and testing processes in innovation and continuous improvement projects for the benefit of the Clinical Team, Stakeholders, SPARK, and the whole Envista Corporation.Handle clinical communication and situations (issues and concerns) with internal and external stakeholders.Assistance in clinical training (Designers, clinical peers, customers, DSS, etc.).Contact the doctor as needed to maintain and verify customer satisfaction, complaints, doubts, or feedback; if needed, conduct rootcause analysis to understand customer needs.Work with the supervisor to ensure the quality of the designed cases provided to the doctor.Responsible for follow-up over the performance of 15 - 20 internal customers (Designers).Keep track of all KPIs: Lead time, CR Rate, on-hold cases, cases/designer, quality (PPM, PSR, PPM Ratings, PPM MRDR, Manufacturing Rejects).Assist with any type of consultation for the production team and help designers with notes to doctors.Participate and execute improvement action plans for internal and external customers to improve their metrics.Participation in meetings is required to ensure proper communication and understanding with Operations and Manufacturing teams regarding their needs.Provide feedback to the Designers in charge.Assist and participate in any required tasks that can help the team succeed.Job Requirements:REQUIREMENTS:Degree in Dentistry, Dental Surgery, or Dental Medicine or Equivalent.2+ years of experience as an orthodontist or 2+ years as a dentist with equivalent experience in virtual treatments.Bilingual in English/Spanish or any other language is a plus, with strong effective oral and written communication skills and the ability to influence across the organization.PREFERRED QUALIFICATIONS:Certified Orthodontist.Experience practicing orthodontic treatment or as a clinical consultant in digital aligners or equivalent orthodontic studies or experience.Excellent clinical knowledge regarding teeth anatomy and movement.Excellent Microsoft Office skills, especially in Outlook.Lean Six Sigma certification.Operating Company: Spark#J-18808-Ljbffr