What You'll DoManage and support mission-critical/24x7 public cloud environments for multiple customers- Backup, Archive and Recovery execution of the cloud-based data warehouses- Throughput monitoring, load balancing, improving the overall system health by optimizing the key public cloud resources- Working with distributed teams- Real-time troubleshooting and problem resolutionWho You'll Work WithThe Global Support Organization supports customers using the industry-leading data analytics software platform to uncover real-time business intelligence at scale in Cloud, On-Premise and anywhere in between. We are looking for colleagues with engaging personalities, a passion for excellence in technology, customer focus, and great problem-solving skills.Basic knowledge in Public Cloud Services- Basic knowledge in Linux administration and Shell Scripting- Basic knowledge on any of the RDBMS like Oracle//DB2/Netezza/Teradata/Others- Good presentation and communication skills- Good team player- Engineering Graduate or 3-year Diploma- Entry level to a professional job progressionWhat You'll Bring**Understanding of Cloud Computing**: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape- Understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security, etc) and have experience with orchestration to develop a cloud solution- Understanding of database architecture and modeling, RDMS and No-SQL- VMware skills- Any Cloud Certification from either Amazon Web Services, Microsoft Azure, or Google Cloud Platform- ITIL, CISSP or other relevant certifications are desirable- 4 Year Engineering Degree or 3 Year Master of Computer Application- Excellent oral and written communication skills in the English language