.Req ID: 279735 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Cloud Infra Specialist- Azure to join our team in Mexico, México (MX-MEX), Mexico (MX). Principal Accountabilities:Strong SME knowledge of Microsoft Azure, Windows ServerSCCM (System Center Configuration Manager), and SolarWindsDesign, deploy, and manage Microsoft Azure solutions, ensuring optimal performance, security, and scalability.Support and optimize SCCM for efficient software deployment, patch management, and system configuration across the organization.Manage and enhance SolarWinds for network monitoring, ensuring the reliability and performance of critical infrastructure components.Work closely with IT teams to streamline software deployment processes, system configurations, and compliance management using SCCM.Monitor and optimize SolarWinds configurations to provide real-time visibility into network performance and health.Stay informed about the latest developments in Microsoft Azure, SCCM, and SolarWinds, and apply best practices to enhance our IT environment.Participate in the evaluation and selection of new technologies to enhance the organization's endpoint management capabilities.Knowledge of Server and Networking principles pertaining to enterprise environmentPerforms maintenance on existing operating systems.Evaluates, engineers, tests, recommends, and implements secure infrastructures.Acts as a resource for system escalation issues.Documents platform standards and processes for ongoing operations.Gathers business requirements for system design and validates recommended solution for Change Management.Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software.Performs root cause analysis on failed components and implements corrective measures.Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations, and solutions.Responsible for following company specific systems engineering standards.Executive support technical escalations.RCA for high severity issue, CRQ Deployments during weekends and holidays.On Call Support: shift for all required work and done during weekends.Provide Technical Documentation and training to L1 and Service desk.Operation resource for internal and external projects. Technical/Professional Requirements:Prior experience with Windows OS (2008 - 2022), User administration, patch, IIS log files, Performance Monitors and System Services management, .NET Framework, SQL Server.Knowledge of integrating to back-end systems including Documentum is a plus.Responsible for complex testing and analysis of all elements of the computer systems.Analyzes and provides innovative solutions to system engineering and design projects
