.We are currently seeking a dedicated and experienced individual to fill the role of Cloud Operations (Linux).This role involves supporting customers by using various Cloud Platform products and solutions, working as part of a global support team, and collaborating with Engineers and Product Managers to enhance the product experience. The ideal candidate will possess a strong background in Linux and system administration, along with an ability to handle multiple tasks simultaneously.RESPONSIBILITIESProvide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services.Provide technical assistance and support as part of a global 24x5-support organization.Work closely with Engineers and Product Managers to improve the product and make our customers successful.Handle change requests and incident tickets for the remaining Infrastructure Teams - Incident Management, Problem Management and Change Management.Provide technical and developer support to customers using Cloud Platform products, solutions and APIs.Follow notification and escalation procedures.Adhere to standards for communications with business involving operational issues.REQUIREMENTSAt least 2 years' experience as a Systems Engineer or a combination of Networking and System Administrator.Strong knowledge of Linux/UNIX and Windows Server.Familiarity with scripting (Bash, Shell or Python).Familiarity with multitasking and multiprocessing.Capable of setting up monitoring, conducting performance audits, and performance optimization.Strong understanding of administration (user accounts, permission models, access control).Familiarity with networking (NAT, DNS, firewalls, basic routing, load balancing, etc.).Experience troubleshooting Linux performance (CPU, memory, I/O).Strong troubleshooting skills and familiarity with common Linux troubleshooting tools (vmstat, iostat, lsof, strace).Familiarity with SQL.Familiarity with cloud computing.Strong business ownership and customer focus.NICE TO HAVEExperience in VMs (Google Compute Engine, VMware, Amazon EC2, etc.).Familiarity with BigQuery, Cloud Storage and CloudSQL.Coding ability in one or more languages (Java, Python, C++ etc.).Familiarity with software commonly used on VMs (MongoDB, Hadoop etc.).Experience in deploying and managing distributed systems and clusters.Familiarity with web and mail protocols (HTTP, TLS, SMTP, etc.).Expected to be able to follow and understand a defined ITIL/ITSM process, train other team members, and contribute to process improvement.WE OFFERCareer plan and real growth opportunities.Unlimited access to LinkedIn learning solutions.International Mobility Plan within 25 countries.Constant training, mentoring, online corporate courses, eLearning and more.English classes with a certified teacher.Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)