.We are currently seeking a dedicated and experienced individual to fill the role of Cloud Operations (Linux).This role involves supporting customers by using various Cloud Platform products and solutions, working as part of a global support team, and collaborating with Engineers and Product Managers to enhance the product experience. The ideal candidate will possess a strong background in Linux and system administration, along with an ability to handle multiple tasks simultaneously.ResponsibilitiesProvide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related servicesProvide technical assistance and support as part of a global 24x5-support organizationWork closely with Engineers and Product Managers to improve the product and make our customers successfulChange requests and incident ticket handling for the remaining Infrastructure Teams - Incident Management, Problem Management and Change ManagementProvide technical and developer support to customers using Cloud Platform products, solutions and APIsFollow notification and escalation proceduresFollow standards for communications with business involving operational issuesRequirementsAt least 2 years' experience as a Systems Engineer or a combination of Networking and System AdministratorStrong knowledge of Linux/UNIX and Windows ServerFamiliarity with scripting (Bash, Shell or Python)Familiarity with multitasking and multiprocessingCapable to setup monitoring, conduct performance audit and performance optimizationStrong understanding of administration (user accounts, permission models, access control)Familiarity with networking (NAT, DNS, firewalls, basic routing, load balancing, etc.)Experience troubleshooting Linux performance (CPU, memory, I/O)Strong troubleshooting skills and familiarity with common Linux troubleshooting tools (vmstat, iostat, lsof, strace)Familiarity with SQLFamiliarity with cloud computingStrong business ownership and customer focusNice to haveExperience in VMs (Google Compute Engine, VMware, Amazon EC2, etc.)Familiarity with BigQuery, Cloud Storage and CloudSQLCoding ability in one or more languages (Java, Python, C++ etc.)Familiarity with software commonly used on VMs (MongoDB, Hadoop etc.)Experience in deploying and managing distributed systems and clustersFamiliarity with web and mail protocols (HTTP, TLS, SMTP, etc