Cloud Support Engineer

Detalles de la oferta

.Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.Here at Appian, we're passionate about technology. We love making it, and we love using it. Joining Appian CIO will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work, and in doing so, we develop the Appian platform to be simple so our customers can thrive.Our Solution Engineering team is obsessed with serving and supporting our customers. We are looking for an Associate Solution Engineer, a technical "Jack/Jill of All Trades" that loves figuring out "how things work." As an Associate Solution Engineer, you'll become an expert on the inner workings of the Appian platform and gain full-stack experience that will be valuable for any technical career. You'll have the opportunity to work with every layer of the Appian platform as you are supporting the clients that use Appian; from data analysis to creative problem solving and you'll tackle the most challenging technical problems while mitigating all of our customers' concerns.To be successful in this role, you need:To be excellent at problem solving and find creative solutions to some of our customer's most complex technical concerns.To provide exceptional, world-class support (verbal/written) to our customers and our highest stakeholders around the globe.To tackle technical challenges and communicate your work across a variety of departments.To have a strong interest in software development (but not wanting to focus on coding all day).To have the desire to work closely with our customers to help lead continual improvement in the availability, performance, functionality and security of our platform.To have an interest in data analytics.To have an interest or experience in programming/scripting languages (e.G. Java, Perl, Ruby, C#, PHP).To have an interest in or experience with RDBMS platforms (e.G. MySql, Oracle, SQL Server).To have an interest in or experience with systems administration (e.G. Linux, Windows).Basic Qualifications:Bachelor's degree in any Engineering discipline, Information Technology, or similar degree program.Flexibility to provide after business hours support (rotation every 10-15 weeks).Proficiency in English and ability to converse in English in a business setting.About AppianAppian is a software company that automates business processes


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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