.If you are about new challenges in an fast paced and international organization, if you consider yourself as empowered and passionate for innovation in financial services & fintech industry, we would be more than thrilled to work with you.The Collections Team Lead will work closely with the CEO to build and grow a Collections team from scratch, create NPL management strategy, develop and drive a consistent successful team, and be accountable for the department results.
**Role responsibilities**:- Building a team from scratch involving international experience of the Company.- Development of methodology, motivation system, and KPI's for the Collection team.- Creating an NPL management strategy using technical collection tools.- Communication with the IT team and external contractors regarding the technical solutions integration.- Being accountable for the Collection department results.- Provide continued Training & Development for the Team**Role Qualifications**:- 5+ years of collections management experience at **Fintech companies, Collection agencies**, **Microfinance institutions**; **Bank-Risk Department** or **BPO agencies**.- Bachelor degree or above, preferred in Economics, Business Administration or other related majors.- Comprehensive understanding of **the financial and debt collection industry in Mexico**.
Knowledge of the governing law applicable to industry.- Development and implementation of soft-collection stages, procedures, policies, and metrics.- Proven experience to empower, develop, mentor, and lead teams.- Ability to handle pressure whilst solving problems and conflicts, with highly developed communication and interpersonal skills.- Consistency in decision making and accountability; highly developed ability to prioritize, analize, and make decision.- High motivation and desire to demonstrate the potential.- Being an inspirational Leader for the team with **hands-on approach**.- Expertise with CRM and Collections System.- Advanced Excel user.- **Advanced level of English** and Spanish is a must since the position reports to foreign managers.
**Benefits**:- High pay conditions: fixed salary 30-50K monthly basis + up to 30% bonuses monthly upon performance targets met.- By-law benefits (Social Security "IMSS", Vacations starting on 12 days per year, 25% vacation Bonus "Prima Vacacional", 15 days Holiday Bonus "Aguinaldo")- Private Medical Insurance.- Work schedule from Monday to Friday, remote work monitoring a team in Spain from 7:00am- International experience.- Opportunity to reveal your potential and build a successful career in an international company.- Development of technical and managerial skills that will become an important element in your career.
**Interested parties**:- Contact WA at: 56 1006 8903- Aventus Group is not just an employer.
We are a family of more than 2000 professionals and experts in our respective fields and we care for our family members throughout their careers and beyond