.Proven 8+ years of experience working in Consumer Credit Collection or similar role, with 4+ years in a MX Consumer Credit business owned/operated by a MX store- Proven understanding of consumer credit products and industry regulations in Mexico- Proficiency in MS Office and statistical software (e.G., SAS, R, Python)- Bachelor´s Degree or certificate of completion of studies required- English and Spanish Proficiency, both written and spokenAmazon Crédito Mexico (MX) is looking for a Collection Strategy lead to own (a) Collection Strategy; (b) Collection Policy (part 2 of 3 of the Amazon Crédito Policy); (c) Collection Channels' Decisions; and (d) Requirements for Collection Decision Models (e.G., internal/external data required; data initial calibration/weight; variable definition andformulas; metrics dashboard to monitor results; alarms; etc).In this role, they will partner with the Amazon Crédito Product Management team who owns the Amazon Crédito Customer Experience (CX); with the Amazon CréditoApplied Sciences (Tech) team who owns building the Amazon Crédito Decision Models; and with the Amazon Crédito Finance team who owns Capital Management and FP&A to deliver the best Consumer Lending offer in MX and the profits to fuel Amazon MX growth. This role involves regularly monitoring the collection channels' performance, models' performance, adjusting the models' parameters to optimize performance, and identifying new variables/data to be incorporated to capture and anticipate macro-economic trends.Key job responsibilitiesCollection Strategy / Policy- Influence Amazon Crédito Collection Customer Experience (CX) and business goals- Own the Collection strategy to deliver Amazon Crédito CX and business goals, describing how the Collection, rules and policies will deliver the proposed CX and business goals- Own recommendation for Collection rules and policies; and partner with the Underwriting and Fraud/Abuse prevention leads on recommendation for Fraud/Abuse prevention and Collection rules and policies- Define collection micro-segments and guidance to assign customers to each micro-segment and regularly review micro-segment definition and their characteristics- Define collection channels and guidance on which channel to use for each collection micro-segment as customers evolve in the collection journey (from 1 dpd to write-off) to reduce friction and optimize performance- Define formula to calculate provisions, aligned with the country regulation and best practices- Educate Amazon Leadership Team (LT) and Amazon Crédito team on MX Consumer Lending Collection trends/nuances vs other geos.Collection Decision Models- Provide requirements for the Applied Science (tech) team to build the Collection decision models, including definition of each channel and identification of internal and external data