Collections Agent

You are in the right place! Join us today, be part of the fastest-growing call center in town, and be part of the Elite SSG team.

**At Support Services Group Mexico, 95% of leadership is hired from within. **Working here, you'll have a job that is both rewarding and engaging. Our mission is to provide the highest quality of support to our customers.

**What We Offer**:

- Outstanding paid training
- Opportunity for advancement
- Management that cares about your personal and professional development
- Contests and bonuses to add extra money to your paycheck, and awesome prizes
- Permanent full-time employees are eligible for comprehensive benefits.

**Responsibilities**:

- The agent is will answer inbound and outbound calls from customers who are subscribed to different newspapers around the U.S.
- Utilize knowledge base and training to answer customer questions and needs accurately.
- Attempt to collect past due amounts.
- Adhere to all attendance and work schedule requirements.

**Job Requirements**:

- Call center experience.
- Must have a good work history and positive attendance.
- Fluent English.
- Excellent verbal communication skills.
- Typing Level - 25 WPM (words per minute)
- Ability to multitask.

**Job Types**: Full-time, Commission

**Salary**: $4,000 Unlimited Commissions.

**Salary**: From $4,000.00 per week

Application Question(s):

- ¿Has trabajado antes para SSG o CES?
- Por favor, proporciónanos un correo electrónico al cual te podamos compartir información al respecto de la vacante.

**Experience**:

- Call Center: 1 year (preferred)
- Servicio al cliente: 1 year (preferred)

**Language**:

- Inglés (preferred)

Work Location: In person