Collections Agent

**About this role - responsibilities**

Ensures that the company converts revenue to cash by determining appropriate credit levels and collecting accounts receivable.
Manages credit and collection processes, ensures compliance with company policy and legal requirements, assures process quality, and provides training and support.
Analyzes customer´s financial condition to determine credit limit and risk rating.
Maintains on-going relationships with high-value customers and sales organizations.
Monitors e
- commerce systems and credit card transactions to detect fraud.
Ensures payments are collected in a timely manner and resolves issues and disputes that prevent customer payment.
**Education and Experience Required**:

- Bachelor's degree
- Call center experience (customer support, collections, credits)

**Knowledge and Skills**:

- Good oral and written communication skills (English)
- Strong analytical skills.
- Great management of computer skills
- Good numerical skills

**Work environment**
- This position would be remote.
- Mon - Fri 9:00am - 6:00pm

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $20,000.00 - $25,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Caja de ahorro
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa
- Vales de restaurante